You never know how diverse your career can be. I think it's wonderful. My life has always been the next page, not the last page.

In real life, strategy is actually very straightforward. You pick a general direction and implement like hell.

The value decade is upon us. If you can't sell a top-quality product at the world's lowest price, you're going to be out of the game.

You hang around with good people, you play a lot of golf, and you have a pretty good life. That's what success is all about. It's getting people you like, who want to take the hill with you, who want to win, who have the passion. This is not rocket science.

Nothing is worse than the person in their 40s who says, 'I'm not going to learn this.' 'I don't carry an iPad.' That will label you and put you right in the corner. Some people do it as a badge of honor. I've seen them myself, they walk around bragging [about not knowing much about technology].

Take time to get to know people. Understand where they are coming from, what is important to them. Make sure they are with you.

Managers often hold on to resisters because of a specific skill set or because they've been around for a long time. Don't.