Trust is enormously powerful in a corporation. People won't do their best unless they believe they'll be treated fairly. The only way I know how to create that kind of trust is by laying out your values and then walking the talk. You've got to do what you say you'll do, consistently, over time.
Jack WelchHierarchy is an organization with its face toward the CEO and its ass toward the customer.
Jack WelchGE's businesses turned in a terrific first quarter. Our products and services are being well received in unusually robust global markets.
Jack Welch