People always overestimate how complex business is. This isn't rocket science. We've chosen one of the world's simplest professions.
Jack WelchWithout doubt, there are lots of ways to measure the pulse of a business. But if you have employee engagement, customer satisfaction, and cash flow right, you can be sure your company is healthy and on the way to winning.
Jack WelchThe last thing you want to do is be a bore. When you wake up in the morning, give yourself a good mirror test. If you look like youโre going to be a sulking, pouting bore, slap yourself in the face before you go out to the office.
Jack WelchThe operative assumption today is that someone, somewhere, has a better idea; and the operative compulsion is to find out who has that better idea, learn it, and put it into action-fast.
Jack WelchCelebrating creates an atmosphere of recognition and positive energy. Imagine a team winning the World Series without champagne spraying everywhere. And yet companies win all the time and let it go without so much as a high five. Work is too much a part of life not to recognize moments of achievement. Make a big deal out of them. If you don't, no one will.
Jack Welch