If you don't have a competitive advantage, don't compete.

When there's change, there's opportunity.

Getting candor right - with your reports, your peers, and your boss - is a skill that can make or break your career.

Face reality as it is, not as it was, or as you wish it were. Be candid with everyone. Don't manage, lead. Change before you have to. If you don't have a competitive advantage, don't compete. Control your own destiny, or someone else will.

That's all managing is: just coming up with the right questions and getting the right answers.

Nothing is worse than the person in their 40s who says, 'I'm not going to learn this.' 'I don't carry an iPad.' That will label you and put you right in the corner. Some people do it as a badge of honor. I've seen them myself, they walk around bragging [about not knowing much about technology].

Culture drives great results.