If you don't have a competitive advantage, don't compete.

The most important quality of leadership is intellectual honesty. The reality principle - the ability to see the world as it really is, not as you wish it were.

You got to be rigorous in your appraisal system. The biggest cowards are managers who don't let people know where they stand.

Real communication is an attitude, an environment. It is the most interactive of all processes. It requires countless hours of eyeball to eyeball, back and forth. It involves more listening than talking.

Giving people self-confidence is by far the most important thing that I can do. Because then they will act.

Nothing is worse than the person in their 40s who says, 'I'm not going to learn this.' 'I don't carry an iPad.' That will label you and put you right in the corner. Some people do it as a badge of honor. I've seen them myself, they walk around bragging [about not knowing much about technology].

All of management is about self-confidence