Some think that it is cruel or brutal to remove the bottom 10 percent of our people. It isn't. It's just the opposite. What I think is brutal and "false kindness" is keeping people around who aren't going to grow and prosper. There's no cruelty like waiting and telling people late into their careers that they don't belong - just when the options are limited and they're putting their children through college or paying off big mortgages.

Don't lose youself on the way to the top.

With leadership the question at the beginning of the day is, 'how far can we take this...how big can we grow it...and how fast can we get there?'

When it's time to let someone go, do it right. No surprises. No humiliation.

In any bad situation you can not let yourself be a victim.

There's no such thing as work-life balance. There are work-life choices, and you make them, and they have consequences.

A company has only so much money and managerial time. Winning leaders invest where the payback is the highest. They cut their losses everywhere else.