Some think that it is cruel or brutal to remove the bottom 10 percent of our people. It isn't. It's just the opposite. What I think is brutal and "false kindness" is keeping people around who aren't going to grow and prosper. There's no cruelty like waiting and telling people late into their careers that they don't belong - just when the options are limited and they're putting their children through college or paying off big mortgages.

Face reality as it is, not as it was or as you wish it to be.

When you were made a leader you weren't given a crown, you were given the responsibility to bring out the best in others.

It's the internet like the flu - it just spreads like crazy.

If you reward candor, you'll get it.

When the amount of change externally exceeds the amount of change internally, the end is in sight.

Take the middle 70 percent and tell them what they need to do to get into the top 20 percent.