If we get the right people in the right job we've won the game.

What business could be mature when you have economies with more than 2 billion people in India, China and Southeast Asia?

With leadership the question at the beginning of the day is, 'how far can we take this...how big can we grow it...and how fast can we get there?'

I was afraid of the internet... because I couldn't type.

Ideally, the star will be replaced within eight hours. This sends the message that no single individual is bigger than the company.

Face reality as it is, not as it was or as you wish it to be.

When it's time to let someone go, do it right. No surprises. No humiliation.