A leader's job is to look into the future and see the organization, not as it is, but as it should be

Get the best player because whether it's soccer or whether it's anything else the team with the best players wins. So focus your energy on getting the best and getting rid of the weakest.

One of the jobs of a manager is to instill confidence, pump confidence into your people. And when you've got somebody who's raring to go and you can smell it and feel it, give 'em that shot.

The Internet is the Viagra of big business.

Nothing is worse than the person in their 40s who says, 'I'm not going to learn this.' 'I don't carry an iPad.' That will label you and put you right in the corner. Some people do it as a badge of honor. I've seen them myself, they walk around bragging [about not knowing much about technology].

As a leader, you have no right to have any employee wonder how they fit in and where they are going.

The biggest opportunity for big companies has come by far in the digitization of internal processes.