A leader's job is to look into the future and see the organization, not as it is, but as it should be

The most important quality of leadership is intellectual honesty. The reality principle - the ability to see the world as it really is, not as you wish it were.

You got to be rigorous in your appraisal system. The biggest cowards are managers who don't let people know where they stand.

Protecting underperformers always backfires.

As a leader, you have no right to have any employee wonder how they fit in and where they are going.

Give me a highly successful unionized industry.

Some people have better ideas than others; some are smarter or more experienced or more creative. But everyone should be heard and respected.