A leader's job is to look into the future and see the organization, not as it is, but as it should be

Shun the incremental and go for the leap.

Insecure managers create complexity. Frightened, nervous managers use thick convoluted planning books and busy slides filled with everything they’ve known since childhood……. They worry that if they’re simple, people will think they’re simple minded. In reality, of course, it’s just the reverse. Clear, tough minded people are the most simple.

Failing to differentiate among employees — and holding on to bottom-tier performers — is actually the cruelest form of management there is.

Stretch targets energize. We have found that by reaching for what appears to be the impossible, we often actually do the impossible; and even when we don't quite make it, we inevitably wind up doing much better than we would have done.

The team with the best players usually does win - this is why you need to invest the majority of your time and energy in developing your people.

We have built a company with a business mix and operating system that will allow us to deliver record results in any foreseeable economic climate, ... We have just completed a very successful management transition and I've never been more confident about the company's future.