When you were made a leader you weren't given a crown, you were given the responsibility to bring out the best in others.

In the end, your integrity is all you've got.

The binders, the charts, the grids may seem formidable, but the meetings themselves are built around informality, trust, emotion and humor.

The value decade is upon us. If you can't sell a top-quality product at the world's lowest price, you're going to be out of the game.

When it's time to let someone go, do it right. No surprises. No humiliation.

Willingness to change is a strength, even if it means plunging part of the company into total confusion for a while.

Any time there is change, there is opportunity. So it is paramount that an organization get energized rather than paralyzed.