No one is doing something in your business - getting a sale, having a key customer, working on an R&D project - doing anything that's more important than something you say is going to change the company.
Jack WelchDrucker said: 'If you weren't already in this business, would you enter it today? And if not, what are you going to do about it?' ... Simple, right? But incredibly powerful.
Jack WelchSix Sigma is a quality program that, when all is said and done, improves your customers' experience, lowers your costs, and builds better leaders.
Jack Welch