When all is said and done, teaching is what I try to do for a living.

Set stretch goals. Don't ever settle for mediocrity. The key to stretch is to reach for more than you think is possible. Don't sell yourself short by thinking that you'll fail.

Insecure managers create complexity. Frightened, nervous managers use thick convoluted planning books and busy slides filled with everything they’ve known since childhood……. They worry that if they’re simple, people will think they’re simple minded. In reality, of course, it’s just the reverse. Clear, tough minded people are the most simple.

If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.

Wright is a visionary with a great strategic mind, and he's a strong business leader with outstanding people skills, ... He's a terrific guy and will be a key force in guiding the company's future growth.

Strong managers who make tough decisions to cut jobs provide the only true job security in today's world. Weak managers are the problem. Weak managers destroy jobs.

Give me a highly successful unionized industry.