Never miss out on an opportunity like a good recession.

Set stretch goals. Don't ever settle for mediocrity. The key to stretch is to reach for more than you think is possible. Don't sell yourself short by thinking that you'll fail.

I think every leader has an obligation - the absolute obligation - to treat everyone fairly. But they also have the obligation to treat everyone differently. Because people aren't all the same, and the last thing you ever want to do, in my opinion, is let the best in your organization be treated like the worst in your organization. It does nothing for your future.

You got to be rigorous in your appraisal system. The biggest cowards are managers who don't let people know where they stand.

Managers often hold on to resisters because of a specific skill set or because they've been around for a long time. Don't.

There's no such thing as work-life balance. There are work-life choices, and you make them, and they have consequences.

One of the ways we'll know that Work-Out has been successful is that my style of leadership will no longer be tolerated in this company.