The world belongs to passionate driven people.

The idea flow from the human spirit is absolutely unlimited. All you have to do is tap into that well. I don't like to use the word efficiency. It's creativity. It's a belief that every person counts.

The quality of an idea does not depend on its altitude in the organization...An idea can be from any source. So we will search the globe for ideas. We will share what we know with others to get what they know. We have a constant quest to raise the bar, and we get there by constantly talking to others.

My bosses cautioned me about my candor. Now my GE career is over, and I'm telling you that it was my candor that helped make it work.

Failing to differentiate among employees — and holding on to bottom-tier performers — is actually the cruelest form of management there is.

Not surprisingly, work-life moaners tend to be a phenomenon of below-average performers.

Management is all about managing in the short term, while developing the plans for the long term.