Hierarchy is an organization with its face toward the CEO and its ass toward the customer.
Jack WelchYou got to be rigorous in your appraisal system. The biggest cowards are managers who don't let people know where they stand.
Jack WelchIn real life, strategy is actually very straightforward. You pick a general direction and implement like hell.
Jack WelchOne of the ways we'll know that Work-Out has been successful is that my style of leadership will no longer be tolerated in this company.
Jack Welch