If we wait for the perfect answer, the world will pass us by

There are only two sources of competitive advantage: the ability to learn more about our customers faster than the competition and the ability to turn that learning into action faster than the competition.

Cash is king. Get every drop of cash you can get and hold onto it.

Every great leader has a generosity gene.

The idea flow from the human spirit is absolutely unlimited. All you have to do is tap into that well. I don't like to use the word efficiency. It's creativity. It's a belief that every person counts.

I actually think that the economy has got some positives. It's got the market. It's got consumer confidence and it's got banks throwing - I mean central bankers throwing money at it around the world.

As leaders, we owe it to every employee to let them know where they stand in the organization.