Excellence and competitiveness aren't incompatible with honesty and integrity.

Willingness to change is a strength, even if it means plunging part of the company into total confusion for a while.

When you were made a leader you weren't given a crown, you were given the responsibility to bring out the best in others.

You measure your people and you take action on those that don't measure up.

What Sam Walton did was to go into one of the most mature industries of all and find a way to make it grow, grow, grow, double-digit, month after month, year after year. He did it by innovation, customer focus, and above all, speed.

Be candid with everyone.

Most organizations fail in driving change.