I believe social responsibility begins with a strong, competitive company. Only a healthy enterprise can improve and enrich the lives of people and their communities.

Leadership is helping other people grow and succeed. it is not just about you. It's all about them.... everyone deserves a chance.... you can never let yourself be a victim.

We have the brand, and we have the fulfillment capability. Now we had to get the Net, and that's the easiest part of the game.

Simple messages travel faster, simpler designs reach the market faster and the elimination of clutter allows faster decision making.

Trust is enormously powerful in a corporation. People won't do their best unless they believe they'll be treated fairly. The only way I know how to create that kind of trust is by laying out your values and then walking the talk. You've got to do what you say you'll do, consistently, over time.

I think the move by Mr. Greenspan was welcomed by everyone here.

Be candid with everyone.