The keystone of successful business is cooperation. Friction retards progress.

No business can succeed in any great degree without being properly organized.

Men are not great or small because of their material possessions. They are great or small because of what they are.

Success in business does not depend upon genius. Any young man of ordinary intelligence who is normally sound and not afraid to work should succeed in spite of obstacles and handicaps if he plays the game fairly and keeps everlastingly at it.

I learned that all things come to those who wait-provided they hustle while they wait.

Do not primarily train men to work. Train them to serve willingly and intelligently.

Courteous treatment will make a customer a walking advertisement.