I believe in trusting men, not only once but twice - in giving a failure another chance.

The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

In retailing, the formula happens to be a basic liking for human beings, plus integrity, plus industry, plus the ability to see the other fellow's point of view.

In every man s life there lies latent energy. There is, however, a spark that, if kindled, will set the whole being afire, and he will become a human dynamo, capable of accomplishing almost anything to which he aspires.

The best teamwork comes from men who are working independently toward one goal in unison.

The greatest teacher I know is the job itself.