There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man.

A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.

Our very living is selling. We are all salespeople.

They serve best who give most of themselves. Self is forgotten by the one who serves, for such a one rejoices to see success coming to others through his or her efforts.

The problem with the bronco is to get on and stay on. This is the problem with the Golden Rule-to understand and apply

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

The greatest teacher I know is the job itself.