There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man.

There's no better friend to any merchant than a fair competitor.

The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.

Clock watchers never seem to be having a good time.

The well-satisfied customer will bring the repeat sale that counts.

My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.

We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.