Do not primarily train men to work. Train them to serve willingly and intelligently.

In retailing, the formula happens to be a basic liking for human beings, plus integrity, plus industry, plus the ability to see the other fellow's point of view.

Intelligence is the effort to do the best you can at your particular job; the quality that gives dignity to that job, whether it happens to be scrubbing a floor or running a corporation.

No serious-minded man should have time for the mediocre in any phase of his living.

Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn

I will have no man work for me who has not the capacity to become a partner.

Success cannot come from standstill men. Methods change and men must change with them.