There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man.
My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.
The keystone of successful business is cooperation. Friction retards progress.
Exchange ideas frequently.
Courteous treatment will make a customer a walking advertisement.
The public is not greatly interested in saving a little money on a purchase at the expense of service.