There's no better friend to any merchant than a fair competitor.

Clock watchers never seem to be having a good time.

In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.

It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.

The greatest teacher I know is the job itself.

I was long brought up to think that it was nothing short of a crime to miss a sale.

Too many would-be executives are slaves of routine.