I learned that all things come to those who wait-provided they hustle while they wait.

Clock watchers never seem to be having a good time.

In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.

The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

No business can succeed in any great degree without being properly organized.

We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.