No business can succeed in any great degree without being properly organized.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

Men are not great or small because of their material possessions. They are great or small because of what they are.

I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.

We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.

Success cannot come from standstill men. Methods change and men must change with them.

The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.