Courteous treatment will make a customer a walking advertisement.

They serve best who give most of themselves. Self is forgotten by the one who serves, for such a one rejoices to see success coming to others through his or her efforts.

No man can climb the ladder of success without first placing his foot on the bottom rung.

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.

Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.

As a rule, we find what we look for; we achieve what we get ready for.