Courteous treatment will make a customer a walking advertisement.

I will have no man work for me who has not the capacity to become a partner.

Change is vital, improvement the logical form of change.

Do not primarily train men to work. Train them to serve willingly and intelligently.

I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.

No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't

Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.