Intelligence is the effort to do the best you can at your particular job; the quality that gives dignity to that job, whether it happens to be scrubbing a floor or running a corporation.

I was long brought up to think that it was nothing short of a crime to miss a sale.

Success cannot come from standstill men. Methods change and men must change with them.

A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.

I believe a man is better anchored who has a belief in the Supreme Being.

The friendly smile, the word of greeting, are certainly something fleeting and seemingly insubstantial. You can’t take them with you. But they work for good beyond your power to measure their influence. It is the service we are not obliged to give that people value most.

Our very living is selling. We are all salespeople.