Intelligence is the effort to do the best you can at your particular job; the quality that gives dignity to that job, whether it happens to be scrubbing a floor or running a corporation.

In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.

Success cannot come from standstill men. Methods change and men must change with them.

The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.

No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't

The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.

The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.