Success will always be measured by the extent to which we serve the buying public.

Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.

Change is vital, improvement the logical form of change.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

Growth is never by mere chance; it is the result of forces working together.

A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.

In retailing, the formula happens to be a basic liking for human beings, plus integrity, plus industry, plus the ability to see the other fellow's point of view.