My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.

A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.

Luck is always the last refuge of laziness and incompetence.

Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.

It is always the start that requires the greatest effort.

I was long brought up to think that it was nothing short of a crime to miss a sale.

In retailing, the formula happens to be a basic liking for human beings, plus integrity, plus industry, plus the ability to see the other fellow's point of view.