No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't

No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power.

The problem with the bronco is to get on and stay on. This is the problem with the Golden Rule-to understand and apply

The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man.

The public is not greatly interested in saving a little money on a purchase at the expense of service.