No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't

In every man s life there lies latent energy. There is, however, a spark that, if kindled, will set the whole being afire, and he will become a human dynamo, capable of accomplishing almost anything to which he aspires.

Courteous treatment will make a customer a walking advertisement.

In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.

I believe in trusting men, not only once but twice - in giving a failure another chance.

Our very living is selling. We are all salespeople.

The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.