Our very living is selling. We are all salespeople.
Salesmanship, too, is an art; the perfection of its technique requires study and practice.
As a rule, we find what we look for; we achieve what we get ready for.
Change is vital, improvement the logical form of change.
Every great business is built on friendship.
In retailing, the formula happens to be a basic liking for human beings, plus integrity, plus industry, plus the ability to see the other fellow's point of view.