Our top-down pyramid style of management is a very old concept borrowed from centuries of war and monarchies.

Forgiving behavior is dealing with situations as they arise in an assertive manner and then letting go of any lingering resentment. As the leader, if you are not able to let go of the resentment, it will consume you and render you ineffective.

Who then is the greatest leader? The one who has served the most.

A seagull manager is one who periodically flies into the area, makes a lot of noise, dumps on the people, maybe eats their lunch, and flies away.

Slaves do what others want. Servants do what others need.

Power: The ability to force or coerce someone to do your will, even if they would choose not to, because of your position or your might.

Power people are generally threatened by authority people.