I'm skeptical of any mission that has advertisers at its centerpiece.

E-mail has some magical ability to turn off the politeness gene in a human being.

Cleverness is a gift, kindness is a choice.

Cultures aren’t so much planned as they evolve from that early set of people.

We can't be in survival mode. We have to be in growth mode.

The killer app that got the world ready for appliances was the light bulb. So the light bulb is what wired the world. And they weren't thinking about appliances when they wired the world. They were really thinking about - they weren't putting electricity into the home. They were putting lighting into the home.

We were hoping to build a small profitable company; and of course, what we've done is build a large, unprofitable company.