Web 1.0 was making the Internet for people, Web 2.0 is making the Internet better for companies.

In Seattle you haven't had enough coffee until you can thread a sewing machine while it's running.

Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.

The world is littered with corpses that predicted technology in a particular arena was done. If there's another gigantic step change out there, we don't yet know what it is.

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.

When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.

Obsess about customers, not competitors.