Our biggest cost is not power, or servers, or people. It's lack of utilization. It dominates all other costs.
You don't chose your passion, your passion choses you
If you want to be inventive, you have to be willing to fail.
We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can.
Things never go smoothly.
The Internet is disrupting every media industry...people can complain about that, but complaining is not a strategy. And Amazon is not happening to book selling, the future is happening to book selling.