There are multiple ways to be externally focused that are very successful. You can be customer-focused or competitor-focused. Some people are internally focused, and if they reach critical mass, they can tip the whole company.

What consumerism really is, at its worst is getting people to buy things that don't actually improve their lives.

People don't want gadgets, they want services.

People who were right a lot of the time were people who often changed their minds.

I try to spend my time on areas that I think are important for the future, and where I think I can add value.

One of the huge mistakes people make is that they try to force an interest on themselves. You don't choose your passions; your passions choose you.

I’d rather interview 50 people and not hire anyone than hire the wrong person.