You know, we love stories and we love narrative; we love to get lost in an author's world.

Web 1.0 was making the Internet for people, Web 2.0 is making the Internet better for companies.

The death knell for any enterprise is to glorify the past -- no matter how good it was.

We've had three big ideas at Amazon that we've stuck with for 18 years, and thy're the reason we're successful: Put the customer first. Invent. And be patient.

I think that, ah, I'm a very goofy sort of person in many ways.

To get something new done you have to be stubborn and focused, to the point that others might find unreasonable.

If you're going to invest in an Internet stock, you must be a long-term investor.