If we think long term, we can accomplish things that we couldn't otherwise accomplish.
But there's still so much you can do with technology to improve the customer experience. And that's the sense in which I believe it's still Day One, and that it's early in the day. If anything, the rate of change is accelerating.
If you want to be inventive, you have to be willing to fail.
Not the outcome any of us wanted.
Everything you are comes from your choices.
I'm skeptical of any mission that has advertisers at its centerpiece.