My own view is that every company requires a long-term view.

Our premise is there are going to be a lot of winners. It's not winner take all. Other people do not have to lose for us to win.

My view is there's no bad time to innovate.

It's perfectly healthy-encouraged, even- to have an idea tomorrow that contradicted your idea today

E-mail has some magical ability to turn off the politeness gene in a human being.

The book is not really the container for the book. The book itself is the narrative. It's the thing that people create.

We've got thousands of investors counting on us. And we're a team of thousands of employees all counting on each other. That's fun.