In the end, we are our choices.

The Internet is disrupting every media industry...people can complain about that, but complaining is not a strategy. And Amazon is not happening to book selling, the future is happening to book selling.

I told all of our original investors that they would lose their money for sure.

Lowering prices is easy. Being able to afford to lower prices is hard.

If you don't understand the details of your business you are going to fail.

If you think about the long term then you can really make good life decisions that you won’t regret later.

In Seattle you haven't had enough coffee until you can thread a sewing machine while it's running.