We've got thousands of investors counting on us. And we're a team of thousands of employees all counting on each other. That's fun.

Cleverness is a gift, kindness is a choice.

We like to pioneer, we like to explore, we like to go down dark alleys and see what's on the other side.

People who are right most of the time are people who change their minds often

Obsess about customers, not competitors.

If you have a business model that relies on customers being misinformed, you better start working on changing your business model.

I wanted to project myself forward to age 80 and say, ‘OK, I’m looking back on my life. I want to minimise the number of regrets I have.’ And I knew that when I was 80, I was not going to regret having tried this. I was not going to regret trying to participate in this thing called the Internet that I thought was going to be a really big deal. I knew that if I failed, I wouldn’t regret that. But I knew the one thing I might regret is not ever having tried. I knew that that would haunt me every day.