We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

Mediocre theoretical physicists make no progress. They spend all their time understanding other people's progress.

We expect all our businesses to have a positive impact on our top and bottom lines ... Profitability is very important to us or we wouldn't be in this business.

Work hard, have fun and make history.

If you're not stubborn, you'll give up on experiments too soon. And if you're not flexible, you'll pound your head against the wall and you won't see a different solution to a problem you're trying to solve.

If you're going to invest in an Internet stock, you must be a long-term investor.

We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can.