We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

I think there are going to be a bunch of tablet-like devices. It's really a different product category.

The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.

You don't chose your passion, your passion choses you

The great thing about fact-based decisions is that they overrule the hierarchy.

Read the Declaration of Independence to your children as a tradition every Fourth of July. Make sure they understand why the word "pursuit" precedes the word "happiness."

It is very difficult to get people to focus on the most important things when you're in boom times.