If you think about the long term then you can really make good life decisions that you won’t regret later.
One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
If you want to be inventive, you have to be willing to fail.
If you never want to be criticized, for goodness sake don't do anything new.
Focusing on the customer makes a company more resilient.
One of the things that I hope will distinguish Amazon.com is that we continue to be a company that defies easy analogy. This requires a lot of innovation, and innovation requires a lot of random walk.