You don't chose your passion, your passion choses you

If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.

Where you are going to spend your time and your energy is one of the most important decisions you get to make in life.

You want to look at what other companies are doing. It's very important not to be hermetically sealed. But you don't want to look at it as if, 'OK, we're going to copy that.' You want to look at it and say, 'That's very interesting. What can we be inspired to do as a result of that?' And then put your own unique twist on it.

One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.

Failure comes part and parcel with invention. It’s not optional.

Cleverness is a gift, kindness is a choice. Gifts are easy-they're given after all. Choices can be hard.