It's not an experiment if you know it's going to work.

Percentage margins are not one of the things we are seeking to optimize. It’s the absolute dollar free cash flow per share that you want to maximize, and if you can do that by lowering margins, we would do that. So if you could take the free cash flow, that’s something that investors can spend. Investors can’t spend percentage margins.

We were hoping to build a small profitable company; and of course, what we've done is build a large, unprofitable company.

The world is littered with corpses that predicted technology in a particular arena was done. If there's another gigantic step change out there, we don't yet know what it is.

If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.

If you think about the long term then you can really make good life decisions that you won’t regret later.

I never worked on the school newspaper.