When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
Jeff BezosReal estate is the key cost of physical retailers. That's why there's the old saw: location, location, location.
Jeff BezosWhen you receive criticism from well-meaning people, it pays to ask, โAre they right?โ And if they are, you need to adapt what theyโre doing. If theyโre not right, if you really have conviction that theyโre not right, you need to have that long-term willingness to be misunderstood. Itโs a key part of invention.
Jeff Bezos