I'm not saying that advertising is going away. But the balance is shifting. If today the successful recipe is to put 70 percent of your energy into shouting about your service and 30 percent into making it great, over the next 20 years I think that's going to invert.
Cleverness is a gift, kindness is a choice.
If you're going to invest in an Internet stock, you must be a long-term investor.
It's hard to find things that won't sell online.
Be proud of your choices, not your gifts.
I knew that if I failed I wouldn't regret that, but I knew the one thing I might regret is not trying.