What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming.

The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.

The Internet is disrupting every media industry...people can complain about that, but complaining is not a strategy. And Amazon is not happening to book selling, the future is happening to book selling.

My view is there's no bad time to innovate.

I feel like in one year it's very easy to go from Internet poster boy to Internet piсata.

Mediocre theoretical physicists make no progress. They spend all their time understanding other people's progress.

If you don't understand the details of your business you are going to fail.