I’d rather interview 50 people and not hire anyone than hire the wrong person.

There are multiple ways to be externally focused that are very successful. You can be customer-focused or competitor-focused. Some people are internally focused, and if they reach critical mass, they can tip the whole company.

Our vision is every book ever printed in any language [fetched and viewable on our eBook Kindle device] in under 60 seconds.

If you're not stubborn, you'll give up on experiments too soon. And if you're not flexible, you'll pound your head against the wall and you won't see a different solution to a problem you're trying to solve.

We also have no incentive compensation of any kind. And the reason we don’t is because it is detrimental to teamwork.

If you're long-term oriented, customer interests and shareholder interests are aligned.

It's harder to be kind than clever