I’d rather interview 50 people and not hire anyone than hire the wrong person.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

Good ideas will always get funded, so that's not going to be a problem. But you will see that it will be harder and harder for bad ideas to get funded.

If you decide that you're going to do only the things you know are going to work, you're going to leave a lot of opportunity on the table.

It's hard to find things that won't sell online.

Failure comes part and parcel with invention. It’s not optional.

Real estate is the key cost of physical retailers. That's why there's the old saw: location, location, location.