Percentage margins are not one of the things we are seeking to optimize. It’s the absolute dollar free cash flow per share that you want to maximize, and if you can do that by lowering margins, we would do that. So if you could take the free cash flow, that’s something that investors can spend. Investors can’t spend percentage margins.

The people who are right a lot often change their minds.

I think one of the things people don't understand is we can build more shareholder value by lowering product prices than we can by trying to raise margins. It's a more patient approach, but we think it leads to a stronger, healthier company. It also serves customers much, much better.

If you double the number of experiments you do per year you're going to double your inventiveness.

Our garage was basically science fair central.

I feel like in one year it's very easy to go from Internet poster boy to Internet piсata.

We were hoping to build a small profitable company; and of course, what we've done is build a large, unprofitable company.