Percentage margins are not one of the things we are seeking to optimize. It’s the absolute dollar free cash flow per share that you want to maximize, and if you can do that by lowering margins, we would do that. So if you could take the free cash flow, that’s something that investors can spend. Investors can’t spend percentage margins.

We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can.

If you don't understand the details of your business you are going to fail.

I feel like in one year it's very easy to go from Internet poster boy to Internet piсata.

Cleverness is a gift, kindness is a choice.

If you can't feed a team with two pizzas, it's too large.

Am I going to regret leaving Wall Street? No. Will I regret missing the beginning of the Internet? Yes.