If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.

Advertising is the price you pay for unremakable thinking.

The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.

People who were right a lot of the time were people who often changed their minds.

Our garage was basically science fair central.

Not the outcome any of us wanted.

There is no map, and charting a path ahead will not be easy. We will need to invent, which means we will need to experiment.