I'm skeptical that the novel will be "re­invented." If you start thinking about a medical textbook or something, then, yes, I think that's ripe for reinvention. You can imagine animations of a beating heart. But I think the novel will thrive in its current form. That doesn't mean that there won't be new narrative inventions as well. But I don't think they'll displace the novel.

Infrastructure web services had to happen.

If you look at academic studies, you can see that stock prices are most closely correlated with cash flow. It's such a straightforward number. Cash flow is what will drive shareholder returns.

Mediocre theoretical physicists make no progress. They spend all their time understanding other people's progress.

We are our choices. Build yourself a great story.

People loved their horses, too. But you don't keep riding your horse to work just because you love it.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.