Our point of view is we will sell more if we help people make purchasing decisions.

Strip malls are history.

Amazon.com strives to be the e-commerce destination where consumers can find and discover anything they want to buy online.

I think there are going to be a bunch of tablet-like devices. It's really a different product category.

The death knell for any enterprise is to glorify the past -- no matter how good it was.

If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.

I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.