Non-profit organizations think like non-profit organizations. That's the problem.

I eat "NOs" for breakfast.

Charitable giving in the United States has remained at 2% of GDP since 1970.

I have to look at our staff and ask the hard question - Would I hire them again?

The church should train the Ritz Carlton on how to serve people.

Fundraising requires looking someone eye-to-eye and say, "Will you help me" and don't say another thing. Just listen to them.

Walk humbly but walk confidently. People want to follow confident, humble leaders.