The church should train the Ritz Carlton on how to serve people.

Non-profits find the very best Who and put them on their Boards because they don't want to pay them.

I love everybody but I don't have to hire everybody.

Excellence requires us to prepare in advance.

I hire talented, creative, passionate learners who have a history of turning intention into reality.

If you don't have an emotionally healthy staff you won't move forward as an organization.

Asking for money is better over coffee than over a computer.